8 Ways to Infuse Empathy into Customer Relationship Marketing

Turning first-time buyers into lifelong customers can be a challenge. But one simple concept can help make it much, much easier.

The secret? Empathy.

Move beyond the basic customer transaction by creating real, human moments. When you provide positive, authentic and memorable experiences, you have a higher chance of creating lifelong brand advocates.

Let’s take a look at the eight ways in which you can infuse empathy into your customer interactions.  [Read More]

Courtesy:  http://customerthink.com